Mood: The current mood of cluefairy at www.imood.com

« early bird gets the..presidency? | Main | more irritation »

May 29, 2007

when consultants don't act like consultants

When I consulted one of the benefits I loved was that I didn't have to give a sh*t. I could come in, work my eight hours and then go home and not care about office politics. Don't get me wrong, it's not like I didn't care about the work or wouldn't put my best foot forward. It's just that I didn't feel a desire to know what was going on in the organization. Too much emotional commitment when you could have your contract end at the drop of a hat just doesn't seem healthy to me. Sides, they were paying me a lot of money, did I really need to stir up things?

So, while listening to a consultant whose last day is next week talk, I could tell that they weren't getting it. As part of their explanation as to why they are leaving they went off on a tirade about some internal political complaints I've had (and others) for a number of years. I was scratching my head cause it just didn't seem to have to be something they needed to care about. It didn't interfere with their ability to get their job done. And they had a sweet deal. They've been given a lot more autonomy and responsibility than a normal consultant would have. We even accomodated their weird work schedule this summer.

I'm also a tad angry that they're leaving and so when I hear things like this as their reason it really irks me. If you're going to consult, be real about what it's about. Otherwise, go get a permanent job and don't waste my time training you, yanno?

Posted by jennj at May 29, 2007 01:30 PM

Clue-ments:

This depends on the type of consulting you are doing. For some types the internal politics can be a big problem. There are projects that I am on where we are trying to size markets for clients. What they do not say is that the senior people are going to have their pay and bonus based on our numbers, so we quickly become political pawns in a big game where we do not know the relationships or where the land mines are. In thoes situation, the internal politcs are something that oyu need to pay extreme attention to.

Posted by: mess at May 31, 2007 10:28 AM

Mess - I can see where in that case you would want to know the ins and outs. And I'm sure there are other cases where that is so, especially when it comes to the bottom line. It's just in this case, it really doesn't come into play for the consultant. It does for me, obviously, especially depending on the project. But they only had to deal with "maintenance" on some of my projects and the politics, if there were any related to what I do, have already played out on those.

Posted by: cf at May 31, 2007 11:38 AM

Not everyone can stay emotionally detatched from the interpersonal stuff of the people around them. I'm not sure it's fair to blame the consultant for not adopting the same attitude you do about a consultant's relationship to co-workers, especially since it's possible the consultant can't functionally work that way.

Posted by: Ulrika at May 31, 2007 10:49 PM

Ulrika - To an extent, it probably isn't fair. However, this was a short term assignment, they're paid a lot of money, and there's no long term prospect involved. So if you're not angling for another contract, the job to go perm, etc. why do you care? Did I want them to care about their work and what we do? Yes, of course. Consultants are human beings, duh. I don't like it when people treat consultants as garbage. It's a working relationship and everyone wins when there's mutual respect. In the end, yes, I think that it appears they can't work unless they're emotionally invested in a positive way with the organization.

As I always say, all companies are dysfunctional, it's just a matter of finding one where you fit in with their dysfunctionality. In this case, it appears that even though they are only here for a short time the rule appears to apply.

Posted by: cf at June 1, 2007 07:46 AM

"So if you're not angling for another contract, the job to go perm, etc. why do you care?"

Uh, because human emotional reactions aren't usually, if ever, for pre-thought-out reason? We're rationalizing animals, we're very good at convincing ourselves that what we think of as our reasons are why we react the way we do, but that doesn't mean we're right. We're as Skinnerian as cats, dogs, and planaria. We react as we've been trained to.

For that matter, aren't you having an emotional reaction about someone you were only going to have a short-term, business relationship with anyway? Aren't you violating your own rule?

Posted by: Ulrika at June 2, 2007 11:46 AM