i'd never thought of using the help desk this way

I'm irritated at our corporate IT help desk right now and the support (or lack thereof) I've received regarding my blackberry and using it internationally. I leave Monday night and at this point I don't know if my problem has been solved so I am punting and hoping for the best upon arrival. After searching on the corporate intranet for a contact to complain to and not having any luck, I decided there was only one option left to me. Open a help desk ticket and put my complaint in there. Hehe.

(p.s. What truly irritates me is that I'm a good corporate citizen who called in PLENTY of time before my trip to get this worked out)

Posted by jennj at August 31, 2007 03:55 PM